FREQUENTLY ASKED QUESTIONS

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Does Private Scoops Clean the Entire Yard?

 Private Scoops will clean any areas of your property that have dog waste issues, including front, back, and side yards, flower beds, dog runs, etc.

 

Do you provide dog waste management all year around?

 Yes! Private Scoops provides dog waste management services year-round at all of our locations.

 

How do you ensure the safety of our dogs?

 The safety of our clients and their dogs is a top priority at Private Scoops. To ensure all dogs are safe, we clean all our equipment and shoes between each yard

with a kennel-grade disinfectant to prevent the spread of germs. We also take gate pictures with a date/time stamped when we are done cleaning so you know your pets won’t get out of the yard.

 

How much does it cost to hire a professional Private Scooper?

 Private Scoops has pooper scooper service plans starting as low as $25 per week. However, pricing is based on the size of the yard, service frequency, and number of dogs. Most of our clients end up paying between $75 and $150 per month.

 

Do I have to sign a contract to hire Private Scoops services?

 No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling our office.

 

How do you dispose of the pet waste after each cleanup?

 Proper disposal is essential to environmental safety as dog poop is considered a hazardous material. Depending on your location and the local regulations, your pooper scooper will either double-bag the dog waste and place it in your trash can, or place the waste in back of service truck to be disposed of with Waste Management. If you don’t have a trash can in select locations, the waste will simply be double-bagged, sanitized and placed on the side of your home. This ensures proper disposal and compliance with local guidelines.

 

Can you clean with a dog in our yard?

 Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside during your cleaning. Ensuring the safety of

our team is a top priority. If your dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.

 

Can I request a specific cleanup day?

 Yes, you can request a specific cleanup day. Not every cleanup day will be available in your area, but will do our very best to fit your schedule.

 

Do you provide arrival windows for your services?

 No, we don’t provide arrival window times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our

routes for drive time at midnight the day before services are completed to help keep costs low.

 

What service frequencies do you offer?

 Our Private Scoops team offers weekly, 2x-weekly, biweekly, monthly, and one-time cleanup options to best fit your needs and your pooper scooper budget.

 

Are you licensed and insured?

 It is always a good idea to choose a dog waste removal company that

is licensed and insured. This will protect you in the event of any accidents or injuries that may occur while the service is being performed. Private Scoops is fully licensed, and insured, and has a great reputation in the local community.

 

What happens to the dog waste?

 We make sure to properly dispose of the waste so you don’t have to

worry about stinking up your trash can. There are also no extra charges for taking the waste as it is included with your monthly subscription.